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Data Deletion Instructions

Last updated: 10 October 2026

If you messaged a business that uses our assistant, or you are one of our clients, you can ask us to delete your data.

How to request

• Email with the subject "Data deletion request".
• Include the WhatsApp number used, and the name of the business you messaged.
• We may ask you to confirm you own the number.

What happens next

We confirm receipt within 3 working days and complete deletion within 30 days. We delete messages, media, memory and profile data linked to your number. Records we must keep by law, such as payment records, are retained with personal identifiers removed once the legal period ends.